Release Notes: v1.3 Automation Rules

This release focused on one goal: helping teams process high-volume inboxes with less manual effort.

What is new

• Rule-based routing by sender and keyword
• Team approval queues
• Better draft quality for long threads

Why it matters

Teams previously managed routing manually or through brittle filters.
Now you can define rules once and let Aceai execute them consistently.

Suggested setup

If you are starting fresh, configure:

1. Urgent customer path to support queue
2. Sales inquiry path to revenue team
3. Internal broadcasts to low-priority lane

Then review performance weekly and refine rules based on real traffic.

More updates are on the way, including deeper CRM actions and analytics views.